Job Description

Four Seasons Hotel and Residences New Orleans

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the Location

Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA's best views.

About the Role

Four Seasons Hotel and Residences New Orleans is seeking an On-Call Banquets Server to join our dynamic banquets team. Banquet servers provide exceptional guest service, illustrate exceptional knowledge of food and beverage menu items and provide information regarding preparation methods to guests.

What You Will Do

• Offer pre-determined menu selections to each table; maintain knowledge of each selection's origin, taste, and preparation method; communicate guest orders including any special needs or requests to the Banquet Manager or kitchen; check completed kitchen orders with the guest's original order; transport items to the guest table in a timely manner to ensure proper food quality.
• Assist in set-up of linen, china, glass, silver, and accent pieces for each function according to the banquet event order.
• Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
• Breakdown, clean and set-up of tables, buffets, and food stations.
• Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Work harmoniously and professionally with co-workers and supervisors.

What You Bring

• ServSafe and RSV permits are required.
• Food and Beverage experience, specifically in banquets, is preferred.
• Ability to work harmoniously with others.

What We Offer

• Competitive salary, wages, and a comprehensive benefits package
• Excellent training and development opportunities
• Discount accommodations at other Four Seasons Hotels and Resorts
• Complimentary dry cleaning for employee uniforms
• Complimentary employee meals
• Discounted parking near the hotel

Schedule & Hours

This position is an on-call position. Candidates must be able to work at least one shift monthly. Candidates should be able to work mornings, nights, weekends, and holidays.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

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